The material available on this web site is designed to provide general information only, All specifications are from manufactures sales information and are subject to change.

Every effort has been made to ensure that the information provided is accurate, it does not constitute legal or other professional advice.

Rugby Tackle cannot be held responsible for the contents of any pages referenced by an external link.

All goods ordered will be dispatch only when full payment has been received and cleared.

Due to our extensive stock range we do not keep all items at the shop location, some goods may take upto 28 days for delivery. We will notify you if this is the case, if you are calling in to the shop for a specific product always telephone or email for in store availability.

If in doubt please contact us with any questions about the product or service we offer.

Please enclose a COPY OF THE INVOICE and a brief covering letter explaining the reason for the return and whether a refund or a replacement is preferred. If you do not include all of the necessary paperwork then the refund or replacement of your goods may be delayed or not be completed.

Send the item & necessary paperwork to:

Rugby Fishing Tackle
155a Bilton Road
Rugby
Warwickshire
CV22 7DS
England

info@rugbytackle.co.uk

Rugby Fishing Tackle recommend that items be sent back to us via some form of recorded delivery. This means that if your parcel is lost in the post then you will be able to claim from the carrier who posted your parcel for the goods lost. Rugby Fishing Tackle will not accept responsibility if the parcel is lost or damaged. The item is your responsibility until it reaches us.

Postage cost's incurred to return items will only be re-funded if an incorrect or faulty item has been dispatched by Rugby Fishing Tackle.

If you believe you have been sent an incorrect item & wish to be credited for the postage, please include a receipt for the postage cost incurred. Failure to do so may result in us being unable to credit the cost. All goods must be returned in there orginal new condition and packaging, unless goods are returned faulty.

If you are unsure please always contact us, we are here to service you as a customer in the best possible way we can and at the highest level of customer service possible.